Contracting for personalised outcomes draws on learning from six local authorities who have begun to reshape their contracts, processes, range of budget holding options and relationships with the provider market to ensure that personalised services are available for everyone with care and support needs.

The report provides a summary of the contractual models identified, a framework for understanding the relationship between them and an account of the key messages for commissioners and providers.

Download: Contracting for personalised outcomes: learning from emerging practice