1. Understand demand

Understand demand

Questions to consider

  • what are the local needs – today, and what is the forecast?
  • what is the ‘supply gap’?
  • what is people’s experience?
  • what needs to improve?

DRIVER: True prevalence, incidence, diagnosis rates, forecast

Actions Resources Examples
Review current diagnosis rate(s) at General Practice, and/or CCG level.

With stake holders, consider

  • variation and range
  • factors that may be affecting the capture and recording of dementia diagnosis;
  • methods and options for improving rates of diagnosis: consider the domains covered within the ’10 Key Steps’.
Map and review current diagnosis pathway(s), activity and contracts in order to establish

  • estimated true prevalence
  • actual and projected demand v. supply
  • the quality of service response;
  • improvement priorities
  • deliverables and associated outcomes
  • actions to deliver improvement
  • leadership and time frame
  • governance, monitoring and review of delivery
Review outcomes for people using diagnosis and post-diagnosis pathway(s);

  • listen to the experience of people seeking help with memory problems
  • involve people living with dementia in the (re)design of local pathway(s).
  • Dementia diagnosis in Walsall

    Walsall Clinical Commissioning Group has developed whole-system dementia commissioning model to improve diagnosis, the experience and outcomes of people with dementia and their carers. Read more »

  • Making involvement count

    The resource pack is made up 18 cards each aimed at giving specific information, advice and top tips on a range of topics that will help overcome or prevent this, and support people with dementia to get involved in activities whilst recognising their current abilities. Read more »