The Dementia-friendly technology charter gives people with dementia and their carers information on how to access technology. It also provides guidance to health, housing and social care professionals on how to make technology work for people based on their individual needs.

Download the Dementia-friendly technology charter

The charter has been produced as part of the dementia-friendly communities strand of the Prime Minister’s challenge on dementia. It aims to help every person with dementia have the opportunity to benefit from technology appropriate to their needs. It also outlines and encourages the implementation of high-level principles and best practice for organisations that provide services to people with dementia.

The charter describes how technology services can support people living with dementia and their family and friends, before diagnosis, after diagnosis, during a crisis and when there are other complex needs. It includes a range of case studies and best practice, demonstrating how technology is making a real difference to people’s lives.

The charter also describes what a good quality technology service should look like. It includes a set of key questions devised to be asked by commissioners, assessment teams and people with dementia and their carers prior to buying technology. It also covers issues to consider such as ethics and consent and the re-evaluation of needs and outcomes.