The strategy sets out what the Care Quality Commission aims to achieve for people who use health care and social care over the next five years.
Download the five-year strategy in a variety of formats:
- Download the five-year strategy (PDF 348 KB)
- Download the responses to our five-year strategy (PDF 138KB)
- Five-year strategy: Summary (MS Word 92KB)
- Five-year strategy: Easy read (PDF 1234KB)
- Five-year strategy: Audio (MP3 4118KB)
The CQC has have five priorities:
- Making sure that care is centred on people’s needs and protects their rights: empowering people to be able to shape their own care.
- Championing joined-up care: examining how well health care and social care services work together.
- Acting swiftly to eliminate poor quality care: people have a right to expect that, if a service falls below essential standards of quality and safety, this is identified and acted on quickly.
- Promoting high quality care: informing organisations that provide or buy care so they can learn from what is working well.
- Regulating effectively, in partnership: working with other organisations to improve the quality of life for communities and local people.