Commissioning for Carers PrinciplesThis practical tool is part of a suite of products that will help commissioners to deliver what carers say is important to them in ways that have been shown to work effectively and efficiently in practice. Read more »
Carers Evidence Summits ebookNHS Improving Quality has produced an ebook to share the Commitment to Carers achievements over the last year. It includes the findings from the regional Carers Evidence Summits and links to over 50 case studies. Read more »
Kinda Magic toolkitThe Kinda Magic toolkit, developed by Peninsula Community Health, provides a framework to gathering patient experience feedback, that seeks to capture the real experiences behind the data collected for quality monitoring metrics. Read more »
South West Strategic Clinical Network and Senate annual report 2013-14The first annual report from the South West Strategic Clinical Network and Senate describes how it has worked with partners and stakeholders to establish the structure of the networks and clinical Senate, set strategic objectives and embarked upon programmes of work which aim to deliver those objectives across the South West during the coming year. Read more »
Ladder to the MoonLadder to the Moon provides workforce and service development that enables health and care organisations to develop active, creative, vibrant care services. It uses approaches that incorporate creativity and the arts, and involve staff, older people living with dementia and other long-term conditions, and the wider community. Read more »
Do OD TEAM toolkitThe Do OD TEAM toolkit developed by NHS Employers is designed to support effective team working and will be of interest to anyone interested in improving team development. Read more »
Doing OD in the NHSThis toolkit developed by NHS Employers contains a collection of resources, tools and thinking to support effective culture change within the NHS and will be of interest to anyone interested in improving organisational culture. Read more »
Building on the National Dementia Strategy: Change, progress and prioritiesThis report published by the All Party Parliamentary Group (APPG) on Dementia, reviewed progress 5 years on from the first ever National Dementia Strategy for England (NDSE). Read more »
Involving people with dementia in service evaluation and planningThis project led by South Yorkshire Collaborations in Leadership for Applied Health Research and Care is exploring the ways that people with dementia can be better involved in service feedback, evaluation and planning. Read more »
A review of the NHS hospitals complaints system: putting patients back in the pictureThis report calls for a revolution in the way in which the NHS handles complaints throught better transparency, learning lessons from mistakes and for continuous improvements in quality. Read more »